Troubleshooting VPN Problems

VPN Router with IPSec Client - Troubleshooting VPN Problems

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 VPN Router Tutorial - Getting it to work with an IPSec Client
 
Part 5: Troubleshooting Client Connectivity Problems
The Logs
Your number 1 buddy in diagnosing VPN connectivity problems is 'IKE LOG WINDOW' found by right clicking the SSH Sentinel and selecting the 'auditing' menu.  Be sure to set the log detail level to 'low'.  Try to connect, then look at the last couple of lines of data.  It will give you a hint about the problem.
Many VPN Routers have logs also that can be checked too.
DOUBLE CHECK ALL SETTINGS
I found that somehow or another my settings sometimes mysteriously changed in my client setup.  Double check them ALL.
Time and Time Zones
It is very important that your computer and VPN router have the correct time zone settings and time.  Without these, keys expiration is not handled correctly.
My remote client is behind a router or firewall
Not all firewalls or even broadband routers will pass IP traffic.  Others require the client computer to be in a DMZ.  First look at the technical specs for the router and make sure it specifies 'IPSec Passthrough'.  If not, try placing the client computer in the DMZ.  Also, try upgrading the firmware of your router.  If neither of these work then it might be time for a new router in the client end.
My home broadband connection uses a dynamic IP address and I don't know what it is.
You should use a DynamicDNS service to keep track of your current IP address.  Try DNS2GO
I want to link up two LAN's instead of going computer to lan
This requires a VPN capable broadband router on both sides and will be covered by another tutorial later.
The remote computer is on a LAN that has the same IP schema as my lan. 
You will need to change the IP schema of one of the LAN's.  Do something like change it from 192.168.1.0/255.255.255.0 to 192.168.33.0/255.255.255.0
Do NOT write me email with VPN questions.  Use the forums.
More Help! (outside links)
VPN Labs Loads of VPN Info
 
 
 
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